Personalized Implementation and Training
Although Greenway Prime Suite is inherently flexible and includes the ability to customize individual clinical templates, you can still fall into a rigid EMR implementation structure. This one-size-fits-all approach simply does not work for EMR implementations. Too many EMR vendors fall into inflexible approaches to project planning, training, and support. EMR implementation plans should be unique to you and your organization, never one-size-fits-all.
Customized EMR Training Plans and Workflow Engineering
MDS customizes each and every software training. MDS Implementation Consultants have a minimum of 5 years (10+ years in most cases) experience in outpatient healthcare. They work closely with you to ensure that your implementation plan makes sense for your practice, providers, and staff. This means that we won’t be sending contract trainers or trainers with little real world experience. This lack of experience is common with EMR vendors today due to the staffing challenges of health IT.
Key Features of MDS Prime Suite Implementations
Flexible Prime Suite Training
- Depending on the experience level of your staff and clinicians, MDS recommends a customized training plan to fit your practice. MDS has many delivery options for training (web-based instructor led, online self-paced, in person at our training center, in person at your location, or a combination) determined by your budget and unique needs. We also offer free, unlimited web-based Prime Suite training for our customers. Any time you add a provider or staff, just give us a call to schedule a web-based training session at no additional charge!
Managed IT Services
You have the option to use MDS Medical’s IT support services or your own IT firm. Customers who utilize MDS for Managed IT, hosting, and hardware support enjoy the benefit of calling a single number for any issue, reducing downtime and improving efficiency. We offer a fully managed IT solution – from desktops and workstations to servers and Prime Suite Hosting.
Always Here for You
The various aspects of any system implementation – data conversions, hardware, personnel, technical experience, current system(s), current workflow, change management, technical support – need to work as a cohesive and complementary system in order to achieve optimal results. Our end-to-end technology services ensure that each aspect of your implementation runs smoothly.