Flexible and customized Prime Suite implementation and training
Although Greenway Prime Suite inherently flexible, and includes the ability to customize individual clinical EMR templates, you can still fall into a rigid EMR implementation structure. This “one size fits all” approach simply does not work for EMR implementations. Unfortunately, too many EMR companies fall into inflexible approaches to project planning, training, and support. EMR implementation plans should be unique to you and your practice.
Customized EMR training plans and workflow engineering
Once again, Miguel was GREAT! He walked me through the process and made sure that I understood every question that I had to answer.
– Elizabeth Pusey, M.D.
MDS has a consultative approach software training and support. Our team works closely with you to ensure that your implementation plan makes sense for your practice, providers, and staff. Our Implementation Consultants have a minimum of 5 years (10+ years in most cases) of experience in outpatient healthcare. This means that we won’t be sending contract trainers or trainers with little real world experience. This lack of experience is common with EMR vendors today due to the staffing challenges of Healthcare IT.
Key Features of MDS Prime Suite Implementations
- Depending on the experience level of your staff and clinicians, MDS recommends a customized training plan to fit your practice. MDS has many delivery options for training (web-based instructor led, online self-paced, in person at our training center, in person at your location, or a combination) determined by your budget and unique needs.
- We offer UNLIMITED, free web-based Prime Suite training for our customers. It means that anytime you have a new staff member or provider, simply call us to schedule a web-based training session at no additional charge!
You have the option to use MDS Medical’s IT support services or your own IT firm. Customers who utilize MDS hardware support enjoy the benefit of calling a single number for any issue, reducing downtime and improving efficiency. We offer a fully managed IT solution – from desktops and workstations to servers and Prime Suite hosting.
We are with you – every step of the way!
The various aspects of any system implementation – data conversions, hardware, personnel, technical experience, current system(s), current workflow, change management, technical support – need to work as a cohesive and complementary system in order to achieve optimal results. Our end-to-end technology services ensure that each aspect of your implementation runs smoothly.