Greenway Prime Suite – Fast and Efficient Patient Check-In Process
The patient check-in and tracking process within Greenway Prime Suite is fast and easy. Review patient flags (no shows, copays, etc.), verify insurance coverage, electronic eligibility, and update patient demographics with a single click.
One of the primary functions of the front office staff is the check in of patients for scheduled (and non-scheduled, depending on your clinic) appointments. From the desktop, your front desk staff will confirm the patient’s arrival and begin the check in process. The patient information, provider, visit details, care provider, referring provider, primary care provider, chief complaint, and insurance coverage information is displayed on a single screen.
Video demonstration of the patient check-in process in Prime Suite:
Fast Capture of Patient Demographics
Your front desk staff can update and input all patient demographics, employer information, financially responsible party, and complete insurance coverage information – all in a single patient demographics window.
Custom Flags for Your Practice
By setting flags attached the patient record, both administrative and clinical staff can be alerted of any special circumstances relating to the patient. Flags can be customized for your practice. Our groups implement flags in a variety of ways:
- Alert front office staff of copay information
- Alert front office if the patient is in collections
- Clinical alerts to advise providers that a particular patient’s chart contains sensitive information
Automated or Manual Patient Tracking
Depending on the needs of your practice, your MDS implementation specialist can set Prime Suite to automatically or manually track patients throughout the practice during their appointment.