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McKesson Medical Billing Software

PracticePoint Manager (PPM) from McKesson

McKesson, the manufacturer of PracticePoint Manager PPM (also known as POM) medical billing and patient scheduling software, has discontinued all support and development of Practice Point Manager effective 11/3/2008. The product was discontinued in February of 2007.

McKesson notified all channel partners and VARs, including MDS, that the 800 support number for the system has been disconnected and McKesson will not provide further support on PracticePoint Manager for any reason. MDS has data conversion programs and special offers available for practices still using PracticePoint Manager. Learn more about replacing your current medical billing software or EHR software.

Still Using PracticePoint Manager?

Call MDS For Your Options.
Many practices are experiencing critical errors, problems transmitting claims via modem transmissions, claims exclusions, and inability to transmit claims in a standard ANSI 837 format. If you are experiencing disruptions in cash flow, we can help get your claims paid during your migration to Greenway PrimeSuite - the #1 award-winning and certified PM/EMR system. Please contact MDS today to discuss your options with PracticePoint Manager, or call 1-800-494-3188.
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Don't Do Nothing.
PPM has been discontinued since March of 2007, and McKesson does not support the product for any reason. Regardless of whether MDS helps you or another vendor, it is critical that you purchase a new system immediately. The product will continue to degrade over time, and most practices are experiencing critical errors and claim failures.

Help! We have Critical PracticePoint Manager Errors and Failures

If you are experiencing PPM error messages, data loss, or problems submitting claims through PracticePoint Manager - it is critical that you migrate to a new practice management and medical billing system immediately. Should PPM fail to initialize, it is possible that your data may be unrecoverable. Because PracticePoint Manager has not been updated by McKesson for several years, physicians are finding that the application is no longer processing claims and many are experiencing critical errors and claim exclusions. MDS has a team of Practice Point Manager data recovery and data migration experts for physician practices that are in the process of migrating to Greenway PrimeSuite with MDS.

How can MDS help our practice with PracticePoint Manager?

MDS has successfully converted over 50 practices from Practice Point Manager to Greenway PrimeSuite - the leading ambulatory product recently awarded the 2009 #1 Best in KLAS EMR and Practice Management software for 6-25 physicians; and the #1 Best in KLAS EMR for 2-5 physicians. Please note - MDS does not offer PracticePoint Manager application support for practices not purchasing Greenway PrimeSuite from MDS.

If your practice is still using PracticePoint Manager, it is necessary for you to immediately transition to a new product - as your practice could face significant cash flow disruptions resulting from McKesson RelayHealth Electronic Claims submission issues and/or complete system failures.

Does MDS offer technical support for PracticePoint Manager?

For clients under contract with MDS for Greenway PrimeSuite software services and support, MDS will render best effort support to investigate, troubleshoot, and characterize issues in an attempt to provide solutions and workarounds. This support is limited to functionality and available information. MDS will not provide support and or services regarding certain known issues that can not be resolved and or are not reasonable to investigate or troubleshoot.

Medical Billing Software Information

PracticePoint Manager

URGENT NOTICE: PPM is no longer supported by McKesson, and has been terminated effective March 2007. If your practice is experiencing claims submission failures or application errors, please contact MDS to discuss your options.

 

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