Flexible and individualized PrimeSUITE EMR implementation and training
Although Greenway PrimeSUITE software is inherently flexible, and includes the ability to customize individual clinical EMR templates, it is possible to fall into a rigid EMR implementation structure. This “one size fits all” approach simply does not work for EMR implementations. Unfortunately, too many EMR companies fall into inflexible approaches to project planning, training, and support. EMR implementation plans should be unique to you and your practice.
Customized EMR training plans and workflow engineering
MDS has a consultative approach to practice management software and EMR training. Our team works closely with you to ensure that your EMR implementation plan makes sense for your practice, providers, and staff. Our Implementation Consultants have a minimum of 5 years (10+ years in most cases) of experience in outpatient healthcare. This means that we won’t be sending contract trainers or trainers with little real world experience. This lack of experience is common with EMR vendors today due to the staffing challenges of Healthcare I.T.
Key Features of MDS PrimeSUITE Implementations
- Flexible training options. Depending on the experience level of your staff and clinicians, MDS recommends a customized training plan to fit your practice. MDS has many delivery options for PrimeSUITE training (web-based instructor led, online self-paced, in person at our training center, in person at your location, or a combination) determined by your budget and unique needs.
- Medical I.T. Support. You have the option to use MDS Medical’s I.T. support services or your own I.T. firm. Customers who utilize MDS hardware support enjoy the benefit of calling a single number for any issue, reducing downtime and improving efficiency. We can help you with workstations, servers, tablets, scanners, printers, connectivity issues, and more.
- Making sure the pieces fit together. The various aspects of an EHR implementation – data conversions, hardware, personnel, technical experience, current system(s), current workflow, change management, technical support – need to work as a cohesive and complementary system in order to achieve optimal results. Our end to end technology services ensure that each aspect of your implementation runs smoothly.