Automatically text, call or e-mail your patients
Our Patient Relationship Management software solution, powered by Greenway PeopleLYNK, empowers your practice to interact with patients by scheduling automated and customized messages through their preferred method of contact. Fully integrated with PrimeSUITE, this program syncs with existing contact information and provides several opportunities to increase communication with your patients in a friendly and relevant way. Automatic messaging lets your practice get back to work, cutting hundreds of man hours dedicated to individually confirming appointments, transmitting results and information, or issuing emergency notices. You can automate everything from lab notifications and appointment reminders to thank-you notes and birthday cards.
PeopleLYNK has pre-determined templates set up for commonly used reminders for subjects like appointments, birthdays, labs, no shows, prescriptions and recalls, but you’re only limited by your own creativity. Is there road construction and the usual access to your practice is blocked? No problem. Send a text to everyone with an appointment during the affected time and warn them, or even include a detour.
Issue emergency notes, e-mail special schedules during holidays, or anything else you might need to let your patients know. You also have the opportunity to send personalized messages to reinforce the personal relationships with your patients in the way of local events, medication information, or birthday and anniversary notes that would ordinarily take too much time. Automation brings the ability to foster much more communication than your practice would ever want to do manually, and it takes a fraction of the time to perform, organize, and manage.
Secure Patient Messaging
You directly control the level of security in your messaging. General notices or patient connections can be sent over regular e-mail or text messages, while appointment reminders can be completed with an automated phone call. For more sensitive data such as lab results or medication information, secure e-mail can be used to confirm the identity of the patient and ensure confidentiality.
Does this mean I have to enter patient contact information to a new system?
No – PeopleLYNK is fully integrated with PrimeSUITE, so it uses existing patient data like phone numbers, e-mail addresses, or birthdays to allow easy messaging automation. Clients can opt-out of e-mails or text messages at their discretion.
Request PeopleLYNK Information or Demo
Call 1-800-494-3188 or complete the form below and we will contact you promptly!