Prime Suite Training: Customized to Your Practice
MDS Medical, the #1 platinum partner of Greenway EMR and PM, offers free, unlimited web training for MDS Prime Suite customers! MDS customers can schedule unlimited web-based training sessions with our experienced Prime Suite consultants. Use the time to train new staff members, get a refresher on specific features, or learn more advanced functionality.
You should never skimp on quality training during your EHR software and practice management implementation. Lowes, senior editor of Medical Economics went as far to state, “A $30,000 electronic medical record system is like a $30,000 grand piano. Whether you play the equivalent of Beethoven’s “Moonlight” sonata or “Chopsticks” depends on your level of training.” (Medical Economics).
Alescia is the best! She is always willing to help us with our questions and give training when needed!
– MBA Billing Services
Since medical software training tends to be an area where groups often cut costs, MDS offers a variety of initial Greenway Prime Suite training options to fit every practice and budget.
Focused on your long-term success
We are focused on your success today and in the future. Our flexible Greenway training options are designed to ensure your practice enjoys high returns from your Greenway Prime Suite software investment. Our free training sessions protect your practice from productivity or financial losses when key staff members leave. By choosing the software training plan that best fits your practice, you can keep costs low while minimizing productivity losses.
Aligned with our corporate commitment to deliver exceptional service, MDS offers free scheduled web training sessions for all MDS Prime Suite customers. This means that all MDS customers can just give us a call and schedule unlimited two-hour web training sessions at no additional charge. These training sessions are a great option to fill in learning gaps or to train new staff members!
MDS Prime Suite Initial Training Options
If you are just getting started with Prime Suite, we offer a number of initial training plans to meet the needs of your organization. You can combine or adjust any of our training options:
- Training webinars: Train your entire staff over the web and save on travel and training costs. Training sessions are conducted by the same Prime Suite Consultants who conduct onsite training. This means you will still enjoy the same high-quality training but at a lower cost.
- Hybrid training: Have MDS deliver part of your training onsite at your location or send your staff to our Arizona training facility. Supplement with web-based training to reduce costs.
- MDS training facility: Visit our state-of-the-art training facility in Phoenix for full training, partial training, or send new staff members to us!
- Onsite training at your location: Our highly-certified and skilled Greenway Prime Suite training and implementation specialists visit your practice and train your staff one-on-one or in a group setting.
- Video training: MDS has a comprehensive library of video training segments, perfect for refreshers or new employees.
Existing Greenway Prime Suite Site Training
If you have already installed and implemented Prime Suite, MDS can still help! The mdsTRAINING+ program includes access to unlimited scheduled web training sessions and MDS onsite training (at the standard MDS rates).
Prime Suite EMR Training FAQs
Does MDS really offer free Greenway training?
Yes! All MDS Medical Prime Suite customers (using MDS for maintenance and support) can call and schedule 2-hour training sessions at any time, led by experienced Prime Suite consultants. These training sessions are included with your monthly maintenance charges. Sessions can cover any area of Prime Suite where you need extra help. MDS customers use monthly training sessions on a wide variety of features, including but not limited to: custom reporting, ePrescribing, orders tracking, and Greenway template customization. These training sessions can also be used to train new employees or offer refreshers to existing employees! You can schedule the training sessions to cover practice management or clinical features.
Current MDS customers: Call 1-800-494-3188 to schedule training.
Not a current MDS customer? The mdsTRAINING+ program includes access to unlimited scheduled web training sessions and MDS onsite training (at the standard MDS rates). Contact us today for information and a quote on mdsTRAINING+.
What is the experience level of MDS consultants regarding practice workflow?
Prime Suite Implementation Consultants must not only be able to facilitate the successful assessment, planning, and execution strategy of a training program, but also have a keen understanding of practice workflow and how users will employ the system. All MDS implementation consultants are highly skilled in “change management.” This means we help resistant providers and staff embrace the new system. A combination of product certification and real world field experience ensures that your training program maximizes efficiency and results.
MDS has consultants on staff who can accommodate software training in both English and Spanish for practices having bilingual needs.
How does MDS ensure that our staff can maximize what they learn in training?
The best approach for information retention is training at your pace methodology. In addition to the benefits of spreading out software and training expenses over a period of time (such as training the practice management system first and then EHR later), training in phases enables users to work with the system as long as necessary until they are ready to move forward. This gradual type of implementation strategy can dramatically increase user satisfaction and retention of the system.
What impact does training have on productivity?
In a word – dramatic. Proper training ensures that your clinical and administrative staff have been trained on the same modules and processes, increasing efficiency and workflow throughout the organization. Training creates a shared sense of purpose and knowledge of the new EHR processes and motivates all users to employ its features to the fullest extent possible.