MDS Medical developed the mdsPORTALAGENT to enable healthcare organizations using the Medfusion Patient Portal with Greenway Prime Suite to automate patient portal invitations to patients. This functionality does not currently exist for sites using the Medfusion patient portal for Prime Suite, so MDS stepped in to fill this functionality gap.
How Does mdsPORTALAGENT Work?
- The mdsPORTALAGENT simply automates the e-mail invitation process, eliminating this time-consuming manual task.
- Helps promote your patient portal to your new and existing patients.
- On initial installation, the mdsPORTALAGENT triggers initial portal invitations to recently active patients (based on your defined criteria).
- The mdsPORTALAGENT integrates with Medfusion to automatically e-mail portal invitations to new and existing patients from directly from Prime Suite to Medfusion. Patients are selected based on minimal demographic requirements and previous portal communications.
What if my patient doesn’t engage with the first invitation?
Repeated invitations are sent based on other criteria such as an update to the patient’s demographics or after a defined timeframe where the patient has not engaged with the portal.